Operational Excellence

We define Operational Excellence as the means any organization can use to make its processes more efficient in the use of resources and effective in delivering business value and customer and employee satisfaction. 

We believe the best way to achieve this is to have:

  • The right goals and initiatives for operational excellence
  • The best methodology to achieve your improvements
  • The people closest to the issue involved in improvements
  • The right metrics to track and sustain your efforts



Process Improvement

Lean/Six Sigma (includes the entire suite of consulting and training)

WorkSmart (Rapid Decision-Making)

ZapQuote™ (Lean Simulation)

Project Team Start-Up