Our Team



Bette Smith photoBette Smith, M.S.S. - Partner
Bette Smith is an education and communications consultant with more than 20 years of experience in assessment, design, delivery, and evaluation of programs for numerous companies and organizations including: Samsonite, Ralston Purina, The Denver Post, Norwest Banks, AT&T, Rose Medical Center, The Denver County Court System, CQG Inc., Colorado Community Colleges, University of Colorado Denver, MasterCraft, and The Town of Winter Park, CO.

Prior to joining Destra, Bette’s recent positions include Vice President of Communications and Director of Organizational Learning at CQG Inc. as well as Director of the new J.P. Morgan Center for Commodities at the CU Denver Business School.

Bette's skills encompass marketing, public relations, internal communications, facilitation (meetings and focus groups), training (including train-the-trainer), curriculum design and development, needs assessment, and program evaluation.

She has trained and consulted in the areas of Communication, Change Management, Process Improvement, Conflict Management, Team Building, Customer Service, Learning/Personality Styles, and Problem Solving. She is the editor of The Communication Cookbook: Meanings, Messages and Minestrone.

Bette received her Masters in Social Science with an emphasis in Educational Evaluation from the University of Colorado Denver and her Bachelor of Arts in Russian Studies from Bates College. She has lived in Moscow, Russia and has traveled to more than 30 countries.


Aled Roberts photoAled F. Roberts - Australia Affiliate
Aled brings to Destra over 25 years of broad ranging, practical experience as a senior manager and consultant on three continents with global companies. Based in Melbourne, he is Destra's Australian affiliate and currently works as a consultant, trainer and coach for several clients on a variety of areas including Change Management and Lean/Six Sigma.

In all his work, Aled's primary objective is to ensure that his clients fulfil their potential as businesses, teams and individuals. This is achieved through focusing on service quality and providing them with fit for purpose process improvement and change acceleration tools and frameworks.

Throughout his career Aled has been closely involved in all aspects of improving and reengineering business processes - from evaluation through documentation, design and improvement, to implementation. He was part of BHP Billiton's global Shared Services initiative, where he held a number of positions in the areas of process reengineering and internal customer relationship management.

One of Destra's lead consultants and faculty in our work with Telstra, Aled has worked with a number of our other Australian clients including Orica, Rio Tinto Barrick Gold and National Australia Bank.

Prior to joining BHP Billiton, Aled held senior financial positions with the French and Australian subsidiaries of the US automotive parts manufacturer, Dana Corporation, twice a winner of the prestigious Malcolm Baldridge Award, and Price Waterhouse in the US and Canada.

Aled combines his chartered accounting qualification with a degree in French and German. He is proud of his Welsh heritage and speaks Welsh at home with his wife and two sons.

Words to Live By: "Save Water, Drink Wine".


David Hannegan photoDavid W. Hannegan, Jr., Ph.D. - Partner Emeritus
Most recently, David has been working as the account lead with several healthcare systems on their Lean Transformation efforts. This includes consulting to their senior deployment team, ensuring that Lean and Change Management are integrated into their improvement efforts, and developing internal capability. David's leadership development experience has been with executives and high potentials to enhance their skills to be more effective interpersonally and organizationally. This includes utilization of 360° assessments and personal coaching on an ongoing basis. He has also worked extensively in the virtual team arena, both in team start up and team-leader development, to enhance team effectiveness in a dispersed work environment.

David comes to Destra from GE where he was a Program Manager for Training and Education at the Corporate Leadership Development Institute in Crotonville, New York. His other work experience includes the Professional and Organization Development Department at Ernst & Young LLP, Management Education for Storage Technology Corporation, and Assistant Director for the Professional Development Program at the Colorado Outward Bound School.

David received an M.A. and Ph.D. in Speech Communication from the University of Denver, and received his B.S. from Union College, NY.



A Selection of our Associates

Our global team of more than 20 Senior Associates have been executives in complex corporate environments and have worked with organizations, internally and externally, to lead change and drive business results. Here is a selection of the talented Associates who work in conjunction with our Partners and our Clients:

USA Based

Darvin Ayre, Senior Associate - Darvin is a strategy, leadership, and change acceleration consultant focused on helping people, leaders, and organizations define their mission and purpose, while coaching them to identify the right strategies and resources to meet their goals. Darvin’s experience reflects a varied background, from supporting the 3-year development and roll out of the Kaiser Permanente Improvement Institute to acting as thought partner with an educational reform foundation that is reimagining Colorado public education to working with multiple government organizations on public engagement and communication strategy. Over the last 25 years, he has worked with an array of tech companies, health and education foundations, outdoor industry not-for-profits, and small businesses including the American Hospital Association, Kaiser Permanente Health Plan, Oracle, Trestle Strategy Group, Adventure Travel Trade Association, The Donnell-Kay Foundation, City Harvest, and many others.

Colleen Kindler, M.B.A., U.S. Senior Associate - Colleen is a “Best of the Best” Six Sigma Trainer  to BHP and GE Capital.  Formerly with Mercer Management Consulting, she managed Baldrige-based quality improvement initiatives and facilitated teams to redesign business processes for clients including GE Nuclear, General Motors and IBM.  She assisted AT&T Network Services in optimizing the effectiveness of their business processes in an effort that lead to a Malcolm Baldrige National Quality Award. Colleen co-developed the Black Belt DMAIC curriculum for GE Capital and was Destra’s deployment coordinator and faculty on the entire suite of offerings for BHP Billiton’s Six Sigma corporate-wide initiative.

Francisco Melero, M.A., U.S. Senior Associate - Francisco brings over 15 years experience in program management, change management, organizational leadership and strategic direction from his work in numerous international organizations. As a consultant in the areas of quality and management, his areas of expertise include Six Sigma, ISO 9000, Total Quality Management (TQM), Software Quality Assurance (SQA), Project Management and Change Acceleration. Francisco’s career includes experiences with large organizations as well as governmental departments and non-profit agencies. He spent ten years at International Business Machines (IBM) where he contributed to the quality of the company’s software products and the organization’s certification to the ISO 9001 standards.  He was one of the lead consultants on the BHP-Billiton and Breed Automotive engagements where he led Change Management and Six Sigma courses worldwide.  Francisco is a native of Venezuela and is fluent in Spanish.


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